From restaurants and pubs to hotels and multi‑site operators, we support frontline workforces where engagement, attendance and retention really matter.
Physically demanding roles, long hours and pressure contribute to high levels of stress‑related absence.
76% of long‑term sickness absence in UK organisations is linked to mental health and stress ²
Financial stress impacts attendance, engagement and retention, even when pay rises aren’t an option.
1.7 million UK workers have been pulled into new tax bands due to cost‑of‑living pressures, hitting lower‑paid employees hardest ³
Hospitality has the highest employee turnover of any UK sector, driving constant recruitment and training costs.
UK accommodation and food services experience around 52% annual employee turnover ¹
When support is hard to access, problems escalate into absenteeism or resignation.
79% of UK adults report experiencing stress, yet many delay seeking help ⁴
Desk‑based portals and fragmented providers fail frontline, shift‑based employees.
Only 30% of employers say they have visibility into employee wellbeing data, despite 84% saying it’s critical ⁵
Managing multiple benefits providers increases admin effort and reduces time spent supporting people.
84% of HR leaders say centralised reward and wellbeing platforms improve engagement and reduce admin burden ⁶
Stress, burnout and financial pressure are major drivers of absence in hospitality. Our wellbeing support focuses on prevention, helping employees stay healthier, more resilient and more present at work.
Feeling valued matters, especially in fast‑paced, shift‑based environments. Simple, frequent recognition helps boost morale, loyalty and performance, helping teams stay longer.
Reach every employee, even without email
Hospitality teams are mobile, deskless and time‑poor. Our mobile‑first app puts benefits, wellbeing support and rewards directly in employees’ pockets, no company email or laptop needed.
Simplify HR admin and prove impact
Instead of managing multiple providers, everything sits in one platform with clear reporting. HR and operations teams can track uptake, engagement and trends, reducing admin time and making ROI visible.
See how hospitality employers are using Pluxee to reduce absenteeism, support employee wellbeing and create stronger retention, without increasing wage costs.
Multi‑site casual dining operator
Operating a portfolio of high‑street restaurants with a large frontline workforce, The Copper Spoon Group uses Pluxee to help lower‑paid employees stretch their income, improve engagement across shifts, and reduce absence driven by financial and mental health stress.
Regional hotel group
With hotel teams working long hours across housekeeping, front‑of‑house and food & beverage roles, Harbour & Hearth Hotels use Pluxee to provide 24/7 wellbeing and EAP support, reduce stress‑related absence, and improve retention in hard‑to‑fill roles.
Pub and leisure operator
Managing part‑time and seasonal staff across multiple locations, Northgate Pubs & Leisure use Pluxee’s mobile‑first platform to reach deskless employees, simplify benefits admin, and create a more competitive employee value proposition without increasing wage costs.
1. Set up quickly
We configure Pluxee around your workforce — from full‑time hotel staff to part‑time and seasonal frontline teams. Choose the benefits and wellbeing support that matter most to your people.
2. Launch to every employee
Employees access everything through one simple, mobile‑first experience. No company email. No complicated onboarding. Benefits, wellbeing support and EAP are available instantly.
3. Track, learn and improve
Monitor engagement, uptake and trends through clear reporting. See what employees are using, what’s making an impact, and where to optimise — without extra admin.
Proactive wellbeing support and 24/7 EAP help employees manage stress and personal challenges before they turn into sickness absence.
When employees feel financially supported, recognised and valued, they stay longer, reducing churn in roles that are hard to recruit for.
Everyday savings, wellbeing tools and easy access to support help employees feel less stressed and more able to bring their best to work.
Replace multiple providers with one platform, giving HR and operations teams more time to support people, not manage systems.
Hospitality looks different from business to business, but the people challenges are often the same. Pluxee supports a wide range of hospitality employers, helping them reduce absence, improve retention and support frontline teams at scale.
Supporting large numbers of part‑time and seasonal staff across multiple locations. Pluxee helps pub groups reach deskless teams, improve attendance and build a stronger employee value proposition without increasing wage costs.
From housekeeping and front‑of‑house to food and beverage teams, hotel operators use Pluxee to provide 24/7 wellbeing and EAP support, reduce stress‑related absence and improve retention in hard‑to‑fill roles.
Restaurants & casual dining groups
Fast‑paced environments with high turnover rates. Pluxee helps restaurant groups support lower‑paid teams with everyday savings, recognition and wellbeing support that employees actually engage with.
Leisure, entertainment & visitor attractions
For venues operating long hours and peak seasons, Pluxee helps maintain staffing consistency by supporting employee wellbeing, engagement and resilience across busy periods.
Contract catering & food services
Shift‑based, frontline workforces often spread across multiple client sites. Pluxee provides a consistent employee experience, easy access to support and simple admin for HR teams.
Smaller hospitality businesses use Pluxee to compete with larger brands by offering meaningful benefits, improving retention and supporting wellbeing — without the complexity of managing multiple providers.
Whatever your hospitality model, we scale around your workforce — from single‑site operators to multi‑location groups.
Our hospitality specialists work alongside you to understand frontline challenges, support employee wellbeing and help your teams feel valued, supported and engaged.
Running our 24/7 customer care team based in our head office in Milton Keynes, UK.
There to help to keep your employees making the most of their benefits.
Our sales team will introduce you to our all-in-one platform, putting together a tailor made plan to fit your business needs.
Yes. Pluxee is built for hospitality workforces that include part‑time, seasonal and shift‑based employees, making it easy to support everyone, not just head‑office teams.
No. Pluxee is mobile‑first, so employees access everything via their phone, ideal for deskless hospitality roles.
Yes. Stress, mental health and financial pressure are major drivers of absence in hospitality. By offering proactive wellbeing support and 24/7 EAP access, issues can be addressed earlier, before they turn into sickness absence.
Employees have confidential, 24/7 access to professional support for mental health, financial concerns, family issues and work‑related stress. Support is available whenever they need it, not just during office hours.
Yes. Everyday savings, simple recognition and easy‑to‑access wellbeing support consistently drive higher engagement than traditional benefits that are hard to find or hard to use.
Yes. Helping employees save money, feel supported and recognised strengthens your employee value proposition, reducing churn even when pay rises aren’t an option.
Absolutely. Pluxee works across single‑site venues and large multi‑location groups, providing a consistent employee experience while keeping admin simple for HR and operations teams.
Pluxee is designed for fast, low‑friction rollout, even across multiple locations. So you can start supporting employees quickly without long implementation times.
No. Pluxee replaces multiple providers with one platform, reducing admin and giving teams clearer visibility into engagement and usage.
Yes, we can support current benefits, please book a demo and one of our team will explain how it works.
CIPD — Benchmarking employee turnover by industry (UK)
https://www.cipd.org/uk/knowledge/reports/employee-turnover/
HSE — Work‑related stress, anxiety and depression statistics (UK)
https://www.hse.gov.uk/statistics/causdis/stress.pdf
Office for Budget Responsibility — Economic and fiscal outlook / tax threshold analysis
https://obr.uk/efo/
Mind — Stress and mental health facts and statistics
https://www.mind.org.uk/workplace/mental-health-at-work/statistics/
REBA — Employee wellbeing & benefits design research
https://reba.global/research
CIPD — Reward management and organisational performance
https://www.cipd.org/uk/knowledge/factsheets/reward-factsheet/
Gallup — State of the Global Workplace & recognition research
https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspx
HSE — Working days lost due to work‑related stress and mental ill health
https://www.hse.gov.uk/statistics/dayslost.htm
The Stress Management Society — The business impact of effective EAPs
https://www.stress.org.uk/wp-content/uploads/2025/03/EAP-PDF-2025-Purple-Paper.pdf
