Do employees need a credit check for a Pluxee Card?
No, we simply require identity verification for our customers and cardholders via either a KYB or KYC check. Although this isn’t a credit check and wouldn’t leave a visible footprint on an employee’s credit file it could leave a record that identity verification has taken place.
Can Pluxee Cards only be used at participating retailers?
No! Whilst we would encourage employees to use the virtual card in one of the 80+ retailers, including some of the biggest UK retailer brands, employees can spend their funds anywhere that accepts Visa prepaid cards in-store and online using Apple Pay or Google Pay.
Is the cashback worth it for my employees?
With the potential for every employee to earn up to £99 cashback a month by switching their regular spending to one of the participating retailers, we’d say it’s pretty worth it!
How do employees track their cashback?
Employees can track their cashback either through the Pluxee Card App or desktop platform. Not only can they view all transactions, but they’ll also see how much cashback they have earned from participating retailers, and how much cashback they’ve got pending to come back onto their card.
Is this just another cashback scheme where employees will wait months to see the benefit?
No! All cashback from qualifying purchases will collect in a virtual pot and will be added to an employee’s cashback card balance the next time they top up the card.
What support is available to us?
Your card programme will be looked after with account management support to help you make it a success, along with an expert customer care team for all employee enquiries.
What are the setup times?
Virtual cards set up:
Standard: 1 week
Bespoke: 4 weeks
What employee financial wellbeing benefits do you offer?
We offer end-to-end employee financial wellbeing benefits, including financial education, saving for the future, and making every day more affordable. Our financial wellness benefits for employees include our Employee Discounts Platform, Pluxee Card, Refurbished Tech scheme, SmartPay, and our Financial Wellbeing App.
What are the key considerations when implementing financial wellbeing benefits?
Ensure you’ve surveyed your workforce to understand what support matters to them most. Financial benefits for employees can significantly improve their wellbeing, but they must first meet their needs. Consider what marketing and communications support you’ll require, as well as platform accessibility and implementation to ensure benefits engagement.
Do you offer tailored financial wellbeing solutions for different employee demographics?
We consistently review our range of financial wellbeing employee benefits to ensure inclusivity. Our Employee Discounts Platform and Pluxee Card make life more affordable for all employees. Our retail partnerships offer such variety that there’s always something for everyone. We partner with the largest number of retailers in the tech and lifestyle deduct market, ensuring SmartPay delivers something for everyone. Our Refurbished Tech scheme makes the latest gadgets more affordable for all wage brackets and they’re repayable via salary deduction. Our Financial Wellbeing App supports employees struggling to cover costs, those needing debt consolidation services, and those keen to save for the future.
How do I get started with Pluxee UK's financial wellbeing benefits?
Browse our solutions and request a call. Our team of employee engagement consultants will happily take the time to understand your needs and recommend the solutions that will help you enhance employee financial wellbeing.
How is the cost of buying leave calculated?
Costs are calculated on a per-employee basis and depend on salary and tax brackets.
When will the cost be deducted from my salary?
Once an Annual Leave Purchase application is approved, we’ll schedule the salary deductions repayments to begin in the next month’s pay.
What types of commuting expenses are eligible?
We offer a Cycle to Work and Green Car salary sacrifice scheme.
Are commuter benefits taxable?
We always advise you to seek independent tax advice. However, in the case of a Cycle to Work scheme, the ‘No Cost Benefits in Kind and Making Good’ scenario would apply as the employee repays the entire amount via the salary sacrifice agreement.
How do I get started with the Pluxee UK commuter benefits?
If you have our Employee Discounts Platform, you can bolt our salary sacrifice solutions on for *free. Get in touch with one of our employee engagement consultants today.
What if an employee uses a combination of commuting methods?
An employee could enrol in a Cycle to Work and Green Car salary sacrifice scheme so long as the repayments do not reduce their take-home pay to below the National Minimum Wage.
What will the reports and data reveal?
Our MI data will help you understand how, when, and with whom your employees use their discounts. This information enables you to tailor your messaging and overall employee wellbeing and retention strategies.
Do the discounts change?
We are constantly developing new retailer relationships to grow the range of benefits available. Retailer relationships and terms can change, and we also offer them the opportunity to provide a higher discount during promotional periods and events.
What is the difference between employee rewards and employee recognition?
Recognition can be anything from a passing thank you to a complete programme and a standardised way of acknowledging success. Employee rewards are the next step, solidifying your gratitude with financial and non-financial gifts.