Not at all. We understand you may be happy with your other provider and may be locked into a contract, and we do not require you to switch to us. You may find a centralised solution is more effective for ease of planning, and when you're ready, we'll happily discuss how we can help.

We do not provide Private Medical or Life Insurance as part of our client employee benefits offering. However, we have trusted partners in those areas and will happily point you in the right direction.

We haven't designed our employee benefits platform to link with social media platforms.

Yes! Our discounts are consistent. Retailer relationships may change over time, but once on the platform, discounts are available all year round. We also run ad hoc promotions where the savings are even bigger for a specific period. 

The platform requires minimal administration. Pluxee UK builds, maintains, and updates the platform. We even provide marketing and communications support. If your employees sign up to receive communications from us, we can keep them up to date on all the best offers. However, we also upload posters to our Comms Centre, which your HR team can access and share with your employees. We work as a team to ensure your employees get the best experience and your business receives a return on your investment.

We provide MI data that allows you to see how your employees engage with their benefits. You can understand how much they're spending and saving and who their favourite retailers are. This helps you better understand their needs and shape your ongoing communications plan alongside our account management team.

Employees can access EAP services 24/7, typically through a dedicated phone line, online portal, or mobile app. They can speak to qualified counsellors, advisors, and specialists who can provide confidential support, information, and referrals to further resources if needed.

Absolutely. All interactions with the EAP are strictly confidential.  Employees can access support without fear of their information being shared with their employer. The only exception would be in rare cases where there is a serious risk of harm to themselves or others.

Implementing an EAP is straightforward. Pluxee UK provides comprehensive support and resources to ensure a smooth implementation process, including assistance with communication, training, and ongoing management of the programme.

No that’s not the case. Via our partnership, we can provide your employees with access to 98% of every bike brand in the UK including the largest selection of electric bikes in the market. Employees have the choice between 450+ Halfords Stores, Tredz Online and over 850+ Independent Stores.

Did you know that all approved applications via our system can be downloaded into a simple payroll spreadsheet always ensuring ease? On top of that, we will take full responsibility for managing the end-of-hire with our partner. It couldn’t be easier!

We have an additional solution as an option to protect yourself from this happening. At a small fee, we can provide an option to ensure that any leaver where you can’t legitimately recover salary sacrifice can claim back. Thus, guaranteeing your company is always protected.

Through our partnership, you can set a limit that is totally at your discretion. We have found that with the increase in demand particularly on electric bikes employers are eager to set a limit that maximises everyone’s savings. Our average limit tends to be between £2,500-£3,000.

Under our scheme, we can guarantee that employees have an option in place that is totally free of charge and guarantees their savings. Employees are offered the option to purchase the bike immediately for a charge determined by HMRC however 99% of all employees will opt for our zero-cost end-of-hire.

We aim for your employees to receive their vouchers ASAP. Therefore, upon your approval, we can guarantee that your employees’ letter of collection will be issued the next working day.

A LOC is exactly what it says. A letter that you can use to collect your chosen bike and/or accessories. This will be sent via email once the application is approved.

We take your employees’ experience seriously with their safety being a top priority. All employees will receive: Unlimited lifetime safety checks on all cycles obtained through the scheme. A Lifetime Guarantee on Halfords Brand Cycles. An optional 14-day free insurance on all bikes. An additional unlimited 10% discount card on cycle essentials ensures savings throughout the year.

The virtual Pluxee Cards are stored on the system with encryption, and they are safe. They are also accessible through two-factor authentication measures which will add additional security for the cardholders.

No need to worry about an activation process, our virtual cards are ready to go as soon as the registration is completed, allowing your employees to start spending and earning cashback right away.