How long does it take for the funds to become available/for the cards to be topped up?
We can top up card balances within 24 working hours of receiving a top-up request and your confirmation that your funds have cleared.
How do I sign up to the Pluxee benefits platform?
To sign up, please book a free demo with one of our specialists. They’ll take the time to understand your business needs before walking you through the Pluxee platform.
Who can use the Pluxee platform?
Our platform can be used by both your employees and HR team to monitor engagement, among other features. We also offer our platform to membership programs, such as gyms or clubs that want to provide their members with additional incentives. You can view all of our available solutions on our solutions page.
Is this platform available for remote or part-time employees?
Yes, the Pluxee app is designed to be accessible to both remote and part-time employees.
Can I access the platform from my mobile device?
Yes, we offer a user-friendly app available on both Apple and Android devices.
How do I know which benefits would be best for my business?
We offer a wide range of benefits that can be added to your bespoke platform. To find out more, you can speak to an expert by booking a demo or visiting our solutions page for details.
Can my business design the platform to match our branding?
Yes, we offer the option to customise the platform to reflect your company’s branding.
Will the platform integrate with my company’s existing HR software?
Our experts will work with you to understand your current HR software and create a tailored solution to integrate our platform seamlessly.
Can I decide what solutions are added to the platform?
Yes, you can choose the solutions that best fit your business. Our team can guide you through the options on a free demo call, or you can explore them on our solutions page.
How does the benefits platform save our business money?
We help employers save money by providing cost-effective benefits that improve employee engagement, retention, and productivity—ultimately reducing recruitment costs and absenteeism. This is achieved through mechanisms like salary sacrifice schemes, employee discount programs, and tax and National Insurance savings.
How does the benefits platform save employees or members money?
Pluxee helps employees and members save through discounts, cashback programs, and financial wellness tools. These include cashback-earning cards, online discount platforms, salary sacrifice schemes, and budgeting apps designed to help users manage their finances more effectively.
Is my personal information secure?
Yes, we prioritise the security of all personal data on our platforms. We follow strict privacy protocols, comply with all relevant data protection laws, and ensure that employee information is handled securely and confidentially.
How does the platform work?
The platform allows managers and peers to send recognition in the form of shoutouts, points, badges, and rewards, aligned with company values.
What types of recognition can I send?
You can send personalised shoutouts, award points, attach company values, and even add GIFs, emojis, and badges to make recognition more engaging.
Can employees nominate each other for recognition?
Yes, employees can nominate their peers for recognition, helping to build a more collaborative and supportive work environment.
How do employees redeem their rewards or points?
Employees can redeem accumulated points for various rewards available in the company’s rewards catalogue or marketplace.
Is the platform customisable?
Yes, you can customise the platform to reflect your company’s values, recognition types, and even the reward options available to employees.
Can I track the recognition activity?
Absolutely! You can access detailed reports on recognition trends, employee engagement, and the impact of recognition on team performance.
Is it easy to integrate with other HR tools?
Yes, our platform integrates seamlessly with popular HR tools like payroll, performance management, and communication systems.
Can recognition be tied to company goals or values?
Yes! You can align recognition with your company's core values, creating a more purposeful and impactful recognition experience.