Are your employee discounts available all year round?
Yes! Our discounts are consistent. Retailer relationships may change over time, but once on the platform, discounts are available all year round. We also run ad hoc promotions where the savings are even bigger for a specific period.
How much time will my HR team need to set aside for platform administration?
The platform requires minimal administration. Pluxee UK builds, maintains, and updates the platform. We even provide marketing and communications support. If your employees sign up to receive communications from us, we can keep them up to date on all the best offers. However, we also upload posters to our Comms Centre, which your HR team can access and share with your employees. We work as a team to ensure your employees get the best experience and your business receives a return on your investment.
What reports and data are available?
We provide MI data that allows you to see how your employees engage with their benefits. You can understand how much they're spending and saving and who their favourite retailers are. This helps you better understand their needs and shape your ongoing communications plan alongside our account management team.
How does an EAP work?
Employees can access EAP services 24/7, typically through a dedicated phone line, online portal, or mobile app. They can speak to qualified counsellors, advisors, and specialists who can provide confidential support, information, and referrals to further resources if needed.
Is an EAP confidential?
Absolutely. All interactions with the EAP are strictly confidential. Employees can access support without fear of their information being shared with their employer. The only exception would be in rare cases where there is a serious risk of harm to themselves or others.
How do I implement an EAP in my workplace?
Implementing an EAP is straightforward. Pluxee UK provides comprehensive support and resources to ensure a smooth implementation process, including assistance with communication, training, and ongoing management of the programme.
Can my employees only redeem at Halfords?
No that’s not the case. Via our partnership, we can provide your employees with access to 98% of every bike brand in the UK including the largest selection of electric bikes in the market. Employees have the choice between 450+ Halfords Stores, Tredz Online and over 850+ Independent Stores.